📄 Privacy Policy – Al-Rehaili Car Rental

Effective Date: [1/9/2023]

Al-Rehaili Car Rental ("the Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, or any services provided. By using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information you provide when booking a vehicle or using our services, including but not limited to:

• Full Name
• Email Address and Phone Number
• Residential Address
• Driving License Information
• Booking details including vehicle type and rental period

2. How We Use Information

We use personal information for the following purposes:

• Processing and managing car rental requests and bookings
• Communicating booking details and service updates
• Providing customer support
• Improving user experience and service quality
• Complying with applicable laws and regulations in Saudi Arabia
• Ensuring financial and accounting audit capability for all app transactions

3. Information Sharing

• We do not share your personal data with any third party without your explicit consent, except where legally required or for operational purposes, including:
  • Payment providers
  • Insurance companies
  • Government authorities when legally required

4. Security

• We implement technical and administrative measures to protect your data from unauthorized access, use, or disclosure.
• However, absolute security cannot be guaranteed for any electronic system.

5. Customer Rights

Under the Saudi Personal Data Protection Law (PDPL), you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion or restriction of data processing
• Withdraw marketing consent at any time
  To exercise these rights, please contact: Info@alrehaili.sa

6. Marketing Consent

• Customers may opt-in explicitly to receive marketing messages and promotions via:
  • Email
  • SMS
  • In-app notifications
• Customers can unsubscribe at any time. Not consenting does not affect the use of the Company’s services.

7. Changes to Privacy Policy

• The Company reserves the right to update or modify this Privacy Policy from time to time.
• Any changes will be posted on the website and will take effect immediately upon posting.

8. Contact

• For any inquiries or requests regarding this Privacy Policy, please contact: Info@alrehaili.sa